Refund Policy
Last updated: September 10, 2026

Due to the mystery nature of our products, all sales are final. We do not offer refunds, returns, or exchanges based on:

• Dissatisfaction with the type, brand, or category of items received

• The perceived or actual resale value of items received

• The condition of items, where that condition is consistent with liquidation, return, or unclaimed mail sourcing as disclosed in our Terms & Conditions

By purchasing, you acknowledge that you understand and accept this policy.

If you wish to cancel an order, please contact us as soon as possible at north131overstock@gmail.com.

• Cancellations requested before your order has been packed or shipped may be accommodated at our discretion, and may be subject to a 5% transaction fee to cover non-recoverable payment processing costs.

• Once an order has been packed or shipped, it cannot be cancelled or refunded.

While box contents are non-refundable by nature, we will issue a full refund in the following limited circumstances:

• We are unable to fulfill your order due to a sourcing or inventory issue on our end.

• Your package is confirmed lost or destroyed in transit by the shipping carrier, and a carrier claim is unsuccessful (see our Shipping Policy).

• You were charged in error (e.g., a duplicate charge or a pricing/system error).